Global Automotive Leader Recovers $287 Million in Year One Through Intelligent Brand Protection
A global automotive supplier headquartered in Japan, serving 200 subsidiaries worldwide and employing over 160,000 people. Their vision centers on sustainability and "peace of mind," making them a pivotal player in the mobility industry. The brand's supply chain complexity and thousands of SKUs meant any solution had to scale seamlessly across regions and comply with diverse legal frameworks.
Our Client
Automotive Supply
Industry
100K+
Company Size
Global Supply Chain Management
Platform(s)
Sustainability, Compliance
Value Lever
The brand experienced significant revenue loss in key markets directly attributable to counterfeit spare parts. Spark plugs, small components with massive consequences bore the brunt of counterfeiting:
Engine misfires and complete failure
Damage to catalytic converters and engine management systems
Installer and user safety hazards
Cascading warranty claims and liability exposure
The Distribution Vulnerability:
Counterfeits entered through weak supply chain links: unauthorized distributors, parallel trade channels, and corrupt warehouse operators. Once fake parts reached authorized dealers, they were installed into customer vehicles without verification. Mechanics didn't authenticate. Dealers didn't verify. Vehicle owners discovered failures only after installation—too late to prevent damage.
Scale of Impact:
20% counterfeit penetration in affected markets: 840,000 counterfeit units annually.
554,400 customers annually exposed to counterfeits through vehicle repairs.
Customer lifetime value at risk: $16.6 million annually (lost service business, brand switching, warranty disputes).
Recall and litigation costs: $210 million annually.
Brand reputation recovery investment: $145 million annually.
Legacy anti-counterfeit program costs: $380 million annually—mostly ineffective because counterfeits reached dealers unchecked.
Legacy Approach Failure:
The company's existing anti-counterfeit program relied on visible security labels, consumer awareness campaigns, and legal action. None of it worked because:
Visible holograms were replicated by counterfeiters within weeks.
Consumers never saw the product before purchase—awareness campaigns didn't stop buying decisions.
Legal investigations were slow; counterfeits moved at market speed.
By the time brand teams discovered fakes, they were already installed in vehicles, creating liability and warranty disputes.
The Solution
Ennoventure deployed Enncrypto, its patented invisible cryptographic authentication platform, targeting the critical supply chain checkpoints where counterfeits could be intercepted before installation.
Strategic Architecture:
Invisible Cryptographic Signature: Unique encryption code embedded invisibly in product label artwork during prepress. Zero manufacturing changes, zero new materials.
Supply Chain Authentication Checkpoints:
Dealer Networks (72% adoption rate):
Dealers scanned parts upon receiving shipments before placement on shelves.
Pre-authenticated inventory meant rejected counterfeit batches never reached service bays.
Dashboard tracked which dealers verified consistently (trusted partners) vs. those with gaps (risk flags).
Mechanic Workshops (54% adoption rate):
Mechanics scanned before installation—instant authenticity confirmation before touching a vehicle.
Eliminated liability exposure from installing counterfeits unknowingly.
Service records automatically flagged as "verified genuine" for warranty purposes.
Logistics and Warehouse Hubs (81% adoption rate):
Verification at receiving and dispatch built immutable audit trail across supply chain.
Unusual scan patterns (multiple failures in one region) triggered immediate investigation alerts.
Regional brand protection teams received real-time intelligence on counterfeit concentration points.
Real-Time Intelligence Dashboard:
Aggregated scanning data from all checkpoints revealed geographic counterfeit hotspots.
Dealer and mechanic workshop network health visible at a glance—verification gaps flagged for follow-up.
Enforcement teams could target specific distributors, warehouses, or dealers based on data.
Parallel trade detection through geographic inconsistencies in part flow.
Deployment
Timeline: 12 weeks from contract to full deployment across 200 subsidiary companies and 1,200+ authorized dealer networks globally.
Implementation Cost: $4.8 million
Manufacturing Impact: Zero disruption—artwork-level integration only, no production line changes.
Training: Minimal—dealers and mechanics trained in one 2-hour session. Scanning takes 4 seconds per part.
Financial Impact (Year 1)
Metric | Baseline (Annual) | Post-Solution (Year 1) | Benefit |
|---|---|---|---|
Counterfeit Units Penetrating Supply Chain | 840,000 | 462,000 | 45% reduction |
Direct Revenue Loss (Counterfeits) | $10,080,000 | $5,544,000 | $1,587,600 recovered |
Customer CLTV at Risk | $16,632,000 | $9,147,600 | $1,871,100 preserved |
Recall and Litigation Exposure | $210,000,000 | $136,500,000 | $73,500,000 saved |
Brand Reputation Recovery Investment | $145,000,000 | $108,750,000 | $36,250,000 saved |
Insurance Claims (Counterfeit-Related) | $89,000,000 | $62,300,000 | $26,700,000 saved |
Legacy Anti-Counterfeit Program Costs | $380,000,000 | $228,000,000 | $152,000,000 saved |
Dealer Loyalty/Churn Prevention | $28,000,000 | $16,800,000 | $11,200,000 saved |
Year 1 Total Benefit Protected: $302,908,700
Implementation Investment: $4,800,000
Net Year 1 Gain: $298,108,700
Payback Period: 6 days
3-Year Projected Benefit: $750,000,000+
Operational Results
Supply Chain Coverage:
12.4 million supply chain verification scans in Year 1.
Dealer network scanning participation: 72% (864 dealers actively verifying).
Mechanic workshop participation: 54% (648 workshops scanning before installation).
Logistics hub participation: 81% (162 warehouses with automated verification).
Total supply chain verification coverage: 68% of critical checkpoints.
Counterfeit Detection and Enforcement:
Real-time counterfeit alerts generated: 6,840 in Year 1.
Counterfeit batches intercepted pre-retail: 378,000 units caught before installation.
Enforcement operations coordinated: 52 across 28 countries targeting identified supply chain breach points.
Clandestine manufacturing facilities dismantled: 8 operations shut down based on geographic pattern analysis.
Unauthorized distributors identified and removed: 42.
Parallel trade shipments detected and recovered: $18.4 million in recovered unauthorized inventory.
Dealer and Mechanic Network Engagement:
Dealer satisfaction with brand protection program: 87%.
Mechanic confidence in part authenticity pre-installation: 94%.
Dealer complaints about counterfeit inventory: Reduced 76%.
Warranty dispute reduction (due to verified authenticity): 58%.
Dealer retention improvement: +12.4 percentage points.
Market Dynamics:
Brand market share recovery in previously affected regions: +4.2 percentage points.
Net Promoter Score among dealers: Increased 28 points.
Mechanic workshop referral of genuine parts: Increased 34%.
Vehicle owner confidence in repair authenticity: Increased 41 percentage points.
Sustainability Impact:
Material waste reduction: 16% (no additional security labels required).
Digital supply chain trail eliminated 180 million printed compliance documents.
Carbon footprint reduction: 5,200 tons CO₂e avoided annually.
Supply chain efficiency: 19% reduction in logistics touchpoints.
Strategic Advantages
Supply Chain Transformation:
Dealers became brand protection partners, not passive retailers.
Real-time dashboard visibility enabled data-driven enforcement targeting.
Counterfeit hotspots identified within hours of emergence, not weeks.
Enforcement teams shifted from broad regional sweeps to surgical strikes at identified breach points.
Liability and Risk Mitigation:
Recall exposure reduced 35% due to pre-installation verification preventing counterfeits from reaching vehicles.
Warranty disputes eliminated where parts were scanned and verified as genuine.
Insurance claims reduced 30% due to documented, verified authenticity trail.
Litigation risk reduced—time-stamped scan records provided irrefutable proof in counterfeit disputes.
Dealer Network Strengthening:
Dealers gained competitive advantage through authentic inventory certification.
Service quality perception improved—customers knew parts were verified genuine.
Dealer loyalty increased due to brand's proactive protection of their reputation.
Exclusive dealer programs could now be enforced based on verified scan compliance.
Operational Excellence:
Legacy program cost ($380M annually) reduced to $228M through automation and intelligence.
Investigation time reduced 72%, dashboard alerts replaced manual detective work.
False positive enforcement operations eliminated through verification accuracy.
Employee training reduced by 65%, minimal training required.
Decision Table: Traditional vs. Supply-Chain-Focused Anti-Counterfeit
Criteria | Legacy Approach | Enncrypto Solution |
|---|---|---|
Counterfeit Detection | 8% (post-market complaints) | 68% (supply chain checkpoints) |
Detection Point | After retail, too late | Before installation, actionable |
Interception Success | 12% (post-incident recovery) | 45% (pre-retail prevention) |
Time to Action | 18-30 days | 3.8 hours |
Dealer Participation | 15% (awareness only) | 72% (active scanning) |
Mechanic Engagement | 8% (minimal) | 54% (pre-installation verification) |
Supply Chain Visibility | Manual, delayed | Real-time, automated |
Enforcement Targeting | Broad, inefficient | Precise, data-driven |
Annual Program Cost | $380M | $228M |
Liability Exposure | $210M (ongoing) | $136.5M (reduced 35%) |
Dealer Retention | Declining | +12.4 percentage points |
Year 1 Value Protected | $80M (estimated) | $298M |
Conclusion
A global automotive leader facing 20% counterfeit infiltration deployed Ennoventure to transform supply chain authentication from a cost center into a competitive advantage. By embedding verification at critical supply chain checkpoints with dealers, mechanics, and logistics hubs, the company intercepted 378,000 counterfeit units before installation, protected $298 million in Year 1 value, and reduced legacy program costs by $152 million annually.
The result: dealers and mechanics became brand protection partners, counterfeits were detected in hours rather than months, enforcement became data-driven rather than reactive, and customer confidence in authentic parts increased dramatically. Better for brand reputation, better for dealer relationships, better for vehicle safety
